Terms and Conditions

Discreet Payments

Your Credit card statement will NOT show reference to the website name Sexpert Toys on your credit card statement. Payments are made to J&E Industries.

Customer Service Department

Our customer support team is available 9am-5pm Monday- Friday (excluding public holidays). We are happy to answer any questions or enquiries you might have in relation to our product range. Please use the ‘Contact Us’ form on the website.

Customer service is our top priority, should you feel your order or issue was not dealt with in a discreet professional manner please contact our Customer Support Centre to let us know your concern.

Orders and Payment

We use a secure online order form for customers to purchase products. All orders will be charged in Australian Dollars (AUD$).

We accept:

  • Visa
  • Mastercard
  • American Express
  • Diners Club
  • Discover
  • JCB

We do not charge any merchant surcharges.